Privacy Policy

Effective: June 15, 2020

Optima Systems Inc. (“OSI”, “we”, “our”, “us”) values privacy of personal information, therefore this Privacy Policy is formulated to cover how we collect, use, share and store your information. It applies to all services provided by Optima Systems Inc. official Web Store and OSI Go Mobile App.

OSI may modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, you will be notified by the email address specified in your account or by means of notice on the Website or apps of any such changes.

By using OSI Services and Products you are deemed to have read, acknowledged and accepted all the provisions stated herein this Privacy Policy, including any changes. You hereby consent that we may process and disclose your personal information to third parties for the purposes stated in this Privacy Policy.

About your Personal Information

What information is collected

Optima Systems Inc. is a CCTV company that provides security and video monitoring solutions. Our products and services include basic functions like
playback and processing of surveillance videos, equipment operation and control, and equipment sharing. Your information will be collected, stored and used to achieve these functions. If you do not provide the information, you will not be able to enjoy our products or services. Examples of personal information include your name, telephone number, email address, physical address, and payment information.

How your personal information is used and disclosed

We do not sell or share your personal information with the third parties except as described in this Privacy Policy.

OSI may use your personal information for the purposes below:

  • Presenting our Websites and Apps to you
  • Communicating with you about our Products and Services, addressing any inquiries, customer support
  • Sending you notifications, technical notices, alerts and requested information
  • Personalizing your experience with OSI Products and Services
  • Fulfilling any other purpose for which you provide such information.
  • Meeting a legal obligation, a court order or other binding decision(s)

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

  • To our subsidiaries and affiliates to deliver you the Products and Services you order; • to our group companies, and other companies to facilitate the provision of Services to you
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all the Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about OSI Go Mobile users is among the assets transferred;

When we want to use your personal information for other purposes not covered by this policy, or for information collected for a specific purpose to serve other purposes, we will ask for your consent in advance. You are fully aware that in the following circumstances, your personal
information will be collected and used without your consent:

  1. The information is directly related to national security and national defense security
  2. The information is directly related to public safety, public health and major public interests
  3. The information is directly related to criminal investigation, prosecution, trial and execution of judgments
  4. We need to maintain the vital rights and interests of subjects of personal information or other individuals, including personal and property rights, but it is too difficult to obtain your consent
  5. The personal information collected is disclosed by subjects of the information to the public
  6. Your personal information is collected from legally publicly disclosed information, such as legitimate news reports and government information disclosure
  7. Other circumstances as stipulated by laws and regulations.

Cookies and Other Technologies

We use cookies and other technologies to store your login information, keep records, store your preferences and collect device data. We promise that our research on Cookie information is only used to improve service and product quality and to optimize user experience. Your cookies will not be used for any purpose
not covered in this policy. OSI may also engage one or more third party service providers to serve online advertisements on our behalf via OSI Services. They may use a pixel tag or other similar technology to collect information about your visits to sites, and they may use that information to target advertisements for our Products and Services.

Storage and Protection of Your Information

Your personal information will be stored in encrypted form both on web and local servers. In order to prevent data from being illegally used, a strict data usage and access system has been established. Strict access permission supervision and identity verification technologies have also been applied. Only those who are authorized will be granted the access to users’ information under the obligation of confidentiality. Enhanced security awareness. In order to strengthen our staff’s awareness of the importance of personal information, regular training regarding data security and privacy protection is held. 

Risk of information disclosure is inevitable in the internet environment. Should any information disclosure happen due to accidents or force major, we will take immediate emergency response measures and inform you of the cause, security measures we have taken and security measures that users can take. 

Transfer of Information

Your personal information will be not transferred to any company, organization or individual except for the following circumstances:

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

  1. Having obtained your explicit authorization, your information will be transferred to other

  2. If OSI deals with mergers, liquidation and acquisition, we will require new companies
    and organizations that hold you personal information to continue to be bound by this policy.
    Otherwise, we will ask the companies or organizations to seek permission from you again.

Children’s Privacy

OSI does not intend that any portion of its Services will be accessed or used by children under the age of 18, or equivalent minimum age in the relevant jurisdiction
and such use is prohibited. OSI Services are designed and intended for adults. By using OSI Services, you represent that you are at least 18 years old, or above the equivalent minimum age in the relevant jurisdiction and understand that you must be at least 18 years old, or above the equivalent minimum age in the relevant jurisdiction in order to create an account and purchase the goods or services advertised through OSI Services.

For juveniles ’information collected with their parents ’and guardians ’permission, it will only be used or publicly disclosed if it is permitted by law, with the explicit consent of their parents or guardians, or under conditions necessary for protecting them. Should we find out any juveniles ’information has been collected without their parents ’or guardians ’permissions, immediate measures will be taken to delete relevant data.

We reserve the right to modify this Privacy Policy from time to time in our sole discretion. If we decide to modify the Privacy Policy, we will post the modifications here. The date this Privacy Policy was last revised is identified at the top of the page. All changes are effective immediately when we post them and apply to all access to and use of the Sites, Apps, and Cloud Services thereafter; provided, to the extent required by law, we will seek your affirmative consent prior to applying material modifications to this Privacy Policy on how we use or disclose personal information that we collected or received prior to the date of the modification. Your continued use of the Sites, Apps, and Cloud Services following the posting of revisions means that you accept and agree to the modifications. You are expected to check this Privacy Policy frequently, so you are aware of any modifications, as they are binding on you. 

Your rights

OSI guarantees that you can exercise the following rights to protect your personal information:

  • The right to access or correct your personal information
  • The right to delete your personal information
  • The right to close an account with OSI


If any misunderstanding occurs due to print failure or misunderstanding of the content, OSI reserves the right of final explanation.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, please contact us at

Optima Systems Inc:
1415 Pembina Hwy
Winnipeg, MB, R3T 2C2, Canada

Please provide: your name and preferred method of contact; the details of your request or comment along with any corresponding links.